Keeping it dry
My Olympus Stylus Tough 6020 recently had a minor leak and I was looking for rubber seal replacements. Here's the story from an earlier entry. This is an update as I heard back about my inquiry.
The reply got was:
"We do not sell replacement parts for our shockproof/weatherproof camera because the parts must be replaced by a qualified Olympus repair technician to guarantee the integrity of the watertight seals."
So I mailed back to say it wasn't rocket science. The screws and plastic plate automatically make sure the alignment is right. I indicated I would take full responsibility for any leaks if they sold me the seal for me to install myself.
I got the following follow-up reply:
"You can contact the Parts Department at firstname.lastname@example.org but you will be denied the parts for shockproof/waterproof cameras. Repairs are guaranteed for six months."
I expect all the manufacturers of waterproof camera have the same policy. Maybe its collusion?
I wondered if anyone else had the same problem. Yes! One review listed a "Pro" for the camera was: "Doesn't leak when not underwater." That's funny. I think I'll not take the camera when I plan to practice rolls or rescues.
One thing I would advise and something in hindsight I should have done was to store the camera with the battery compartment open. That may extend the life of the seal.
In any case, I'm doubtful of ever buying another Olympus camera again. There are better options on the market.